Receptionist - Health Clinic
Brisbane, QLD, AU
About this Opportunity
- Continuing, Part-Time (0.8FTE - 58hrs/fortnight)
- School of Health, Medical and Applied Science
- CQUniversity Brisbane
- Higher Education Worker Level 4
- Part-Time Total Remuneration $73,330 to $77,455 pa (including salary of $61,959 to $65,451 plus 17% superannuation and leave loading)
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Working at CQUniversity
The CQUniversity Health Clinic is seeking an organised, proactive, and service-focused Receptionist to support the delivery of high‑quality front‑of‑house and administrative services. As the first point of contact for clients and visitors, your role will be vital in ensuring the smooth day-to-day running of the clinic and creating a welcoming environment for everyone who walks through our doors.
In this varied role, you will manage reception duties, coordinate appointments for multiple clinicians, maintain accurate patient records, and support billing. You’ll also contribute to purchasing and accounts administration, oversee stock and asset management, maintain registers and clinical documentation, and assist with developing manuals, SOPs and marketing materials. You will also assist with orienting new staff and students to clinic procedures and basic equipment, supporting their understanding of day‑to‑day operational requirements while maintaining efficient and compliant clinic workflows.
We are seeking to fill this position as soon as possible, and the successful candidate will need to be available to commence promptly. If you are motivated, professional and ready to contribute to a busy health‑clinic environment, we encourage you to apply.
Be Rewarded
- 17% superannuation (with the choice to join an award-winning superfund)
- 5.4 weeks annual leave (incl. Christmas and New Year closure)*
- 10 days personal/sick leave, plus 5 days carer’s leave*
- 7.25 hours engaged service leave
- Fantastic professional and career development opportunities
- Up to 26 weeks (six months) paid parental leave*
- Access to an Employee Assistance Program and Fitness Passport
Position Requirements
- Detailed knowledge of business support software including word processing, spread-sheeting, database systems, records management systems, email and large corporate information systems.
- Organisational skills and ability to use initiative, prioritise workload, and work autonomously to meet deadlines without compromising the quality of output.
- Excellent communication skills and the ability to liaise and advise a broad range of clients at all levels and deal with difficult, complex procedural matters.
- Proven ability to deliver professional client service and resolve administrative or client-related issues with minimal supervision.
Pre-Employment Checks
Appointment to this role is subject to satisfactory pre-employment checks, which may include a National Police Check and/or Working with Children Check (where applicable).
The University is committed to providing a safe, inclusive and respectful environment where its members can study, work and live free from gender-based violence. In line with our organisational values and regulatory obligations, applicants may be required to declare any past or current allegations, investigations or findings relating to gender-based violence.
The successful candidate may also be required to demonstrate that they meet the “fit and proper person” criteria as required under applicable legislation and regulatory frameworks (including ASQA requirements where relevant).
Our Commitment to Inclusion
At CQUniversity, inclusivity is at the heart of who we are. We are committed to creating a workplace where everyone feels respected, supported and empowered to succeed. We advance reconciliation through our Stretch Reconciliation Action Plan (RAP), First Nations Workforce Strategy and our First Nations Cultural Competency Framework, strengthening opportunities for First Nations peoples and embedding cultural respect across our organisation.
We are proud to be an inclusive employer, committed to creating a workplace where people of all abilities feel valued, supported and empowered to succeed. As a recognised member of the Hidden Disabilities Sunflower Program, we actively promote awareness and understanding of non-visible disabilities, ensuring our employees can bring their whole selves to work.
Position Description
For further information about this position, please refer to the Position Description.
Apply today for a career that changes lives
Applications Close: 11:59pm, Sunday, 9 August 2026
Job Requisition ID: 7566
Contact Details:
Helen Bourne
(07) 4930 6801
h.bourne@cqu.edu.au
When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.
Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.
CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.
*Pro-rata for part-time employees
#HEW4 ||#LI-CP1 ||#LI-Onsite ||Keywords: Administrative Support | Attention to Detail | Client Service | Clinic Operations | Customer Experience | Data Entry | Documentation Preparation | Health Administration | Health Clinic | Interpersonal Skills | Medical Reception | Office Coordination | Patient Support | Phone Handling | Receptionist | Record Keeping | Team Collaboration | University Clinic | Visitor Management |