Indigenous Student Advising Specialist (3 x Positions)

About this Opportunity

This position is only open to Aboriginal and Torres Strait Islander applicants. 

• Continuing Contingent*, Full-Time
• Indigenous Engagement Division
• CQUniversity Mackay, Rockhampton and Townsville (one position in each location)
• Higher Education Worker Level 5
• Total Remuneration $99,443 to $111,863 pa (including salary of $84,031 to $94,526 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

CQUniversity is seeking three Indigenous Student Advising Specialists, to join our Indigenous Student Advising Team and provide culturally grounded, personalised support to students throughout their study journey and provide culturally grounded, personalised support to students throughout their study journey.

In this role, you will draw on your organisational networks to deliver holistic, proactive guidance while contributing to service excellence across the team. This involves providing clear advice and resolving general enquiries, supporting and empowering students to overcome obstacles. You will act as an escalation point for advisors, maintain accurate CRM records, identify service improvements, and help shape knowledge resources that strengthen student success and retention.

As an Indigenous Student Advising Specialist, you will also mentor colleagues, support quality assurance activities, and participate in student events and targeted programs — ensuring our Indigenous students feel welcomed, supported and connected throughout their CQUniversity experience.

Be Rewarded

• Up to 5 days paid Indigenous Cultural or Ceremonial leave
• 17% superannuation (with the choice to join an award-winning superfund)
• 5.4 weeks annual leave (plus 3 working days paid at Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer’s leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Demonstrated knowledge and understanding of Aboriginal and/or Torres Strait Islander cultures, with the ability to communicate sensitively and effectively.
• Demonstrated knowledge and proficiency in information systems and Microsoft software applications.
• Excellent customer service, communication and interpersonal skills, with an understanding of the needs of culturally diverse communities.
• Exceptional time management, organisational and problem-solving skills with great attention to detail.
• Degree-level study or Diploma with subsequent experience, or an equivalent blend of education and practical expertise.

Pre-Employment Checks

Appointment to this role is subject to satisfactory pre-employment checks, which may include a National Police Check and/or Working with Children Check (where applicable).

The University is committed to providing a safe, inclusive and respectful environment where its members can study, work and live free from gender-based violence. In line with our organisational values and regulatory obligations, applicants may be required to declare any past or current allegations, investigations or findings relating to gender-based violence.

The successful candidate may also be required to demonstrate that they meet the “fit and proper person” criteria as required under applicable legislation and regulatory frameworks (including ASQA requirements where relevant).

Reconciliation and First Nations Peoples Employment

CQUniversity is committed to the improvement of employment outcomes for Aboriginal and Torres Strait Islander people. At CQUniversity, our vision for reconciliation is a just and equitable Australia, empowered by the self-determination of Aboriginal and Torres Strait Islander peoples. We are committed to fostering a tertiary education environment that genuinely values and elevates First Nations knowledges, leadership and strengths.

The filling of this position is intended to constitute an equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and s 105 of the Anti-Discrimination Act 1991 (Qld).

Our Commitment to Inclusion

At CQUniversity, inclusivity is at the heart of who we are. We are committed to creating a workplace where everyone feels respected, supported and empowered to succeed. We advance reconciliation through our Stretch Reconciliation Action Plan (RAP), First Nations Workforce Strategy and our First Nations Cultural Competency Framework, strengthening opportunities for First Nations peoples and embedding cultural respect across our organisation. 

We are proud to be an inclusive employer, committed to creating a workplace where people of all abilities feel valued, supported and empowered to succeed. As a recognised member of the Hidden Disabilities Sunflower Program, we actively promote awareness and understanding of non-visible disabilities, ensuring our employees can bring their whole selves to work.

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Monday, 24 August 2026 

  
Job Requisition ID: 7565

Contact Details: 

Kristie Dillon

(07) 4150 7780

k.dillon@cqu.edu.au

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. 

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

*Appointment to this position will be made in accordance with the provisions and conditions as outlined at Clause 8.5 Funding Contingent Continuing Roles of the CQUniversity Enterprise Agreement and continuation of the position is contingent upon identifiable external funding.

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