Manager Student Advising - International

About this Opportunity

• Continuing, Full-Time
• Students Directorate
• CQUniversity Melbourne or Sydney
• Higher Education Worker Level 8
• Total Remuneration $139,486 to $154,893 pa (including salary of $117,868 to $130,887 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

An exciting new opportunity has become available within the Students Directorate. As Manager, Student Advising – International, you will lead the delivery and continuous improvement of culturally responsive, student-centred advising services that support international students from transition and settlement through to academic progression, engagement, retention and completion. You will play a key role in shaping a consistent, connected and proactive approach to international student support across the University.

Working collaboratively with the Students Directorate, International Directorate, academic schools and central units, you will drive coordinated initiatives such as Orientation, proactive communications and targeted retention strategies. You will build capability, foster a high-performing culture and embed best-practice advising frameworks that respond to the diverse needs of our international student community. Your ability to interpret data, monitor key performance indicators and apply insights will inform service enhancements and support compliance with ESOS and related regulatory requirements.

This is an opportunity to bring your strategic thinking and people leadership to a role that will shape the international student experience across the University. If you are passionate about student success and thrive on building connected, high-quality services, we invite you to bring your expertise and make a meaningful difference.

Be Rewarded

• 17% superannuation (with the choice to join an award-winning superfund) 
• 5.4 weeks annual leave (incl. Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer’s leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Postgraduate qualifications or progress towards postgraduate qualifications, with extensive relevant experience; or an equivalent combination of relevant experience and education/training.
• Extensive experience delivering student-focused services and initiatives, including student advising, operational planning, program delivery, engagement and culturally informed support across the student lifecycle.
• Highly developed communication, consultation, negotiation and influencing skills, with demonstrated ability to build effective relationships with diverse stakeholders and create inclusive environments.
• Demonstrated leadership experience managing geographically dispersed teams and fostering a culture of collaboration, inclusion, wellbeing and high performance.
• Knowledge of the Australian higher education and international education sectors, including ESOS and CRICOS frameworks, with an understanding of the unique experience and cultural considerations for international students (Desirable).

Pre-Employment Checks

Appointment to this role is subject to satisfactory pre-employment checks, which may include a National Police Check and/or Working with Children Check (where applicable).

The University is committed to providing a safe, inclusive and respectful environment where its members can study, work and live free from gender-based violence. In line with our organisational values and regulatory obligations, applicants may be required to declare any past or current allegations, investigations or findings relating to gender-based violence.

The successful candidate may also be required to demonstrate that they meet the “fit and proper person” criteria as required under applicable legislation and regulatory frameworks (including ASQA requirements where relevant).

Our Commitment to Inclusion

At CQUniversity, inclusivity is at the heart of who we are. We are committed to creating a workplace where everyone feels respected, supported and empowered to succeed regardless of background or ability.

We advance reconciliation through our Stretch Reconciliation Action Plan (RAP), First Nations Workforce Strategy and our First Nations Cultural Competency Framework, strengthening opportunities for First Nations peoples and embedding cultural respect across our organisation. 

Through our Disability-Informed Action Plan, we continue to enhance accessibility and inclusion across our University. As a recognised member of the Hidden Disabilities Sunflower Program, we actively promote awareness and understanding of non-visible disabilities, helping to ensure everyone can bring their whole selves to work and thrive.

CQUniversity is also committed to providing an accessible, equitable and inclusive recruitment and selection process. The University will provide reasonable adjustments throughout the recruitment, selection, appointment and onboarding process to ensure people with disability can participate on an equal basis with others.

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Sunday, 13 September 2026 

  
Job Requisition ID: 7603

Contact Details: 

Catherine Picton

(07) 3228 4868

c.picton@cqu.edu.au

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. 

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

#HEW8 ||#LI-CP1 ||#LI-Onsite ||Keywords: Australian Higher Education | Culturally Responsive Practice | Customer Experience | Diversity and Inclusion | ESOS | International Education | Internation Student Advising | International Student Experience | Leadership | Manager Role | Multicultural Student Services | Orientation Programs | People Leadership | Retention Strategies | Student Advising | Student Engagement | Student Lifecycle | Student Retention | Student Success | Stakeholder Engagement | Team Management | University Education |