Client Services Librarian

About this Opportunity

• Continuing, Full-Time
• Digital Services Directorate
• CQUniversity Rockhampton (Other CQUniversity Regional location by Negotiation)
• Higher Education Worker Level 5
• Total Remuneration $95,618 to $107,560 pa (including salary of $80,799 to $90,890 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

Are you passionate about delivering exceptional client service in a contemporary academic library environment?

We’re seeking a collaborative and client-focused Client Services Librarian to join our Digital Services Directorate. In this role, you’ll help shape positive, user-centred experiences by supporting students, academics and researchers to confidently access, use and benefit from our library services and resources.

If you enjoy variety, problem-solving and working in a team that values innovation and continuous improvement, this could be your next opportunity.

Be Rewarded

• 17% superannuation (with the choice to join an award-winning superfund)
• 6 weeks annual leave (incl. Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer’s leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Knowledge of contemporary library practices, processes and concepts relating to the provision of service delivery and operations.
• Knowledge of information resources, services and trends in academic libraries.
• Eligible for associate or allied field membership with the Australian Library and Information Association (ALIA).

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Sunday, 15 March 2026
  
Job Requisition ID: 7074

Contact Details: 

Wendy Gorsuch

0741 507 148

w.gorsuch@cqu.edu.au

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

#HEW5 || #LI-BE1 || #LI-Onsite || User Experience | Client Satisfaction | Digital Literacy | Instructional Design | Online Resources | Research Support | Scholarly Communication | Teaching Support | Academic Collaboration | Professional Development | Continuous Learning | Process Improvement | Problem Solving | Service Innovation | Technology Adoption | Digital Resource Management | Training Delivery | Communication Strategy | Interdepartmental Collaboration | Resource Accessibility