Vocational Admissions Officer

About this Opportunity

• Fixed-Term (until 28.08.2026), Full-Time
• Students Directorate
• CQUniversity Rockhampton
• Higher Education Worker Level 4
• Total Remuneration $88,138 to $93,095 pa (including salary of $74,478 to $78,667 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

As a Vocational Admissions Officer, you will play a vital role in guiding prospective and current students through the admissions process with care, accuracy and professionalism. You will manage the early stages of applications, including requesting and assessing supporting documentation, completing system checks, initiating pre-enrolment testing, and ensuring accurate data entry across systems.

Drawing on your knowledge of policies and legislation, you will provide informed advice, resolve routine enquiries, and escalate more complex matters as required to ensure efficient and compliant outcomes. You will also contribute to reporting activities and support the smooth day to day operation of the admissions function.

This fast paced, student-centred role will suit someone who thrives on collaboration, values service excellence, and takes pride in delivering accurate, timely outcomes. As a key point of contact for applicants and internal stakeholders, you will build positive relationships, support a high standard of customer service, and contribute to continuous improvement across the Students Directorate.

Be Rewarded

• 17% superannuation (with the choice to join an award-winning superfund)
• 6 weeks annual leave (incl. Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer’s leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Demonstrated proficiency in the use of information systems, Microsoft Office suite, email and web-based platforms, customer relationship management systems and quality frameworks to achieve accurate and timely outcomes.
• Knowledge, or the ability to rapidly acquire knowledge, of CQUniversity courses, policies and procedures, and relevant legislative and regulatory requirements.
• Excellent written and verbal communication skills, with the ability to manage administrative tasks efficiently, prioritise competing demands, and solve problems proactively.
• Demonstrated ability to deliver high quality customer service, including effectively managing enquiries, building positive relationships, and responding to a diverse range of stakeholders.
• Proven ability to work both independently and collaboratively in a team environment, with the capacity to manage competing priorities and meet deadlines in a fast-paced setting.

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Sunday, 5 April 2026

  
Job Requisition ID: 7071

Contact Details: 

Lisa Druery

(07) 4923 2746

l.druery@cqu.edu.au

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

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