Case Officer - Safer Communities

About this Opportunity

• Continuing, Full-Time
• Wellbeing Directorate
• CQUniversity Sydney
• Higher Education Worker Level 6
• Total Remuneration $110,541 to $119,053 pa (including salary of $93,409 to $100,602 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

Join a team where your work truly matters. CQUniversity is seeking a compassionate and motivated professional to support our commitment to a safe, respectful and inclusive environment for all students and staff.

In this student-facing role, you’ll be the first point of contact for behavioural concerns and safety-related disclosures, including bullying, harassment, sexual violence, discrimination and domestic or family violence. You’ll conduct person-centred impact assessments and collaborate with internal and external stakeholders to identify support, education, and intervention pathways.

As part of the Safer Communities team, you’ll contribute to early intervention strategies, harm prevention, and health promotion initiatives, while supporting students' wellbeing and academic success.

You will use your judgement to assess risk, respond sensitively and appropriately, and maintain accurate case documentation through incident management systems. Your trauma-informed, culturally sensitive approach will help ensure students feel heard, supported and safe. If you're passionate about making a positive impact and helping others thrive, we encourage you to apply.

Be Rewarded

• 17% superannuation (with the choice to join an award-winning superfund)
• 6 weeks annual leave (incl. Christmas and New Year closure)
• 10 days personal/sick leave, plus 5 days carer’s leave
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Up to 26 weeks (six months) paid parental leave
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Experience supporting individuals with psychosocial safety concerns using trauma-informed approaches.
• Skilled in conducting first response interviews and intake or triage in a client or student service setting.
• Proven ability to assess and escalate risk, including activating emergency procedures when required.
• Strong interpersonal skills with a commitment to professional ethics and effective stakeholder communication.
• Relevant degree and experience, or equivalent combination of education and specialist expertise.

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Tuesday, 19 August 2025

  
Job Requisition ID: 6257

Contact Details: 

Margaret Newport

0414562455

m.newport@cqu.edu.au

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

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